Licence Registration Issue
We are experiencing issues with some OpenCart installations sending the wrong domain information to the OpenCart licence server, if this is the case you will get an error when trying to register the extension, to fix this we are having to manually add your domain, you do not need to do anything, we will contact you when this is done or if we require any information from you.

IMPORTANT if you are using OpenCart 3.0.3.5 or 3.0.3.6 the modifications do not work, you need to install this fix.
Modification Fix OpenCart 3.0.3.5 and 3.0.3.6

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Before contacting support please ensure that you have read the Documentation and followed the installation and usage instructions 90% of all Support Requests can be avoided by doing this.


Support Hours
We are processing support requests from 9 AM to 4 PM GMT/UTC every business day. Although most of the support issues are handled within 24 hours, in some complicated cases, weekends and national holidays, it could take up to 72-96 hours, depending on the instance.

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If you haven’t received this please submit another ticket saying “Confirmation email not received”